Do you get your ideas and thoughts across clearly? Do you always understand what others are explaining to you?
In businesses and organisations more and more emphasis is being put on good communication, the need to be able to express ones self clearly and effectively, whether it be via email, telephone or talking face-to-face has become essential.
Our Communications Skills course can provide you with some of the techniques necessary for manoeuvring your way through every tricky or challenging interpersonal exchange that occurs within a home or work environment. It is all about communication and it always involves people.
When you understand your own preferences for communication, it is possible to identify the different ways you can interact with others and clarify the basis for good communication.
Typical areas that can be covered are:
- Identifying your own communication style
- Ability to read others communication style
- Confidence building in your general communication
- Understand the correct use of different the methods of communication
- Getting your message across in a clear and concise manner
- Giving and receiving feedback – Appraisals
- Practical exercises to apply the new techniques
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