Confidence and Assertiveness

For most of us making a positive impact is an essential part of work and home life. Whether it is getting the most from your team, impressing the boss, trying to influence a potential customer, or just meeting new people, how we impact on others can be the reason for success or failure.

The key to looking and feeling confident is knowing how you come across to others. Our perception of self is often very different to how others see us. Once we understand our personal strengths and style it is possible to develop those strengths and feel confident about who we are.

Not everyone wants to be treated the same way, so by being able to read others it is possible to affect them in the way we want and make a lasting impact. By looking at the way people think, act and feel you can gain precious insight in to how to affect them in the way you choose.

Typical areas that can be covered are:

  • Understand how you come across to others
  • Discover your personal style — strengths and weaknesses
  • Know how to use body language and your voice to greater effect
  • Develop greater confidence and a sense of who you are
  • Know how to read other peoples’ behaviour and body language
  • Understand what makes other people behave the way they do
  • Learn how to make the impact you want
  • Discover how to be memorable for the right reasons